(Update on 13-Jun-2017. Asked by Clr Melissa de Genova near the end of a City Council meeting about this topic of the e-mail address termination, City Manager Sadhu Johnston replied that he was not aware of it having been done, but would check into it and report back.)
As of today, people are noticing that e-mails to Vancouver’s Mayor and ten Councillors (email@example.com) are no longer going to get through. This follows a similar pattern with the shift from general e-mail access to an online form last September (see ““firstname.lastname@example.org” e-mail address discontinued as City shifts to icon-based screen online“).
Here is the message that comes back if you write to “email@example.com”:
Mayor and Council Correspondence
This email account is no longer being monitored.
To contact Mayor and Council, please submit your comments through the online form.
The link goes to here:
As far as we know, no one at the City has provided any explanation of the rationale for this decision, or who made it, and whether or not there was any consideration of the pros and cons. Some people will argue that e-mail was certainly a convenient way of sending comments and information to Mayor and Council. Some may find the online form more convenient.
Comments, anyone? An early observation is the 3500 character limit on the text, about two pages of text. Also, by going with the online form, do people have a copy of what they sent? Some responses below our post here indicate the downside of removing the e-mail option.
The <firstname.lastname@example.org has for years been a popular way to reach the Mayor and Councillors with one e-mail.
There are of course other ways to reach Mayor and Council — by phone, direct e-mail to each individual, an in-person meeting, and yes, even by regular “snail” mail. See our list of contact information here: Contact Mayor/Council, School Board, Park Board
NEW ONLINE FORM PAGE
Share your thoughts with the Mayor and Council
Comment: (Maximum 3,500 characters)
3,500 characters remaining
Add attachment (optional)
Provide documents or photos related to your comment. You may attach:
A maximum of 5 files
Files up to 5MB each
PDF, TXT, CSV, PNG, GIF, JPG, XLSX, DOCX, and ZIP files
Drag and drop files in the box below or use the “Add files” button
Add filesChoose File
About you (optional)
Send your message