Tips for citizens to reach City about snow and ice conditions

snowman at Trout Lake

An example of snow in Vancouver

This morning, the City of Vancouver issued a fresh information bulletin saying “Snow mitigation work continues overnight.” (See below for text.)

Some takeaways for citizens if you notice a problem:

  • Crews respond to “hot spots” and requests that came in through the 3-1-1 phone line.
  • Connect with the City of Vancouver on the go, 24 hours a day, seven days a week on the VanConnect App. Use the app to report snow causing flooding, issues with transit shelter access, uncleared sidewalks, and any other street maintenance issues. Download the app at the AppStore, Google Play, or for Blackberry at vancouver.ca/vanconnect.
  • More information about how to prepare for winter weather: vancouver.ca/snow.

Information Bulletin from City of Vancouver, 6-Dec-2016

With temperatures dropping to below freezing last night, City of Vancouver crews continued to add salt to roads and sidewalks to mitigate icy conditions for pedestrians, cyclists and motorists during today’s morning commute. Citizens are reminded to take extra time to get to where they are going and to be cautious.

Crews were dispatched last night to salt and plow main routes and priority hills, to clear seawall paths and sidewalks, priority bikes routes and to manually remove snow at bus shelters and gutters that lead to catch basins as well as sidewalk let downs at intersections. Crews also responded to “hot spots” and requests that came in through 3-1-1.”

Winter weather brings cold temperatures and wet conditions to Vancouver that can cause safety issues for cyclists, commuters and pedestrians. With clear and dry conditions in the near-term before the next anticipated snowfall, citizens are encouraged to get winter tires for their vehicle, to stock up on salt for sidewalks and to wear appropriate footwear when walking to prevent slipping.

The City takes snow removal seriously and has a comprehensive snow response plan in place. Our fleet includes 44 trucks that salt roads and there are 1,500 tonnes of salt in stock. We added four new brine units this year that can spray more area in less time. Specialized equipment is also available to salt bikeways.

Vancouver property owners and occupants (tenants) are reminded they are responsible for clearing snow and ice from sidewalks that surround their property by 10 a.m. the morning following a snowfall. This responsibility is in effect seven days a week. Property owners and occupants who fail to remove snow and ice may be subject to fines. Snow and ice on the sidewalk can be a barrier for many people, particularly seniors and people with mobility challenges. Residents are encouraged to lend a hand to those who are unable to shovel their own sidewalks by adopting their sidewalk.

Connect with us on the go, 24 hours a day, seven days a week on the VanConnect App. Use the app to report snow causing flooding, issues with transit shelter access, uncleared sidewalks, and any other street maintenance issues. Download the app at the AppStore, Google Play, or for Blackberry at vancouver.ca/vanconnect.

More information about how to prepare for winter weather is also available at vancouver.ca/snow.

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