(Updated) Have you been treated unfairly by a provincial or local government body?
The Office of the Ombudsperson (“B.C.’s Independent Voice for Fairness, www.bcombudsperson.ca) is holding a “mobile complaint clinic” to help B.C. residents with complaints about provincial and local public authorities. For the first week of February 2016, they will be in five Lower Mainland communities to meet with individuals and receive new complaints.
North Delta – Feb 1
Surrey – Feb 2
White Rock – Feb 3
New Westminster – Feb 4
Tsawwassen – Feb 5
Call for a free and confidential appointment with Ombudsperson staff:
B.C.’s Office of the Ombudsperson can investigate complaints about all provincial ministries and boards, Crown corporations, colleges and universities, schools and boards of education, health authorities, local governments and self-governing professions. [That includes municipal governments.]
Update: CityHallWatch inquired and learned that the Omubudsperson’s office does one or two tours each year and spreads them out across the province, so it might be a couple years until they get back to the Lower Mainland. However, for the dates listed above for the Lower Mainland clinic, they will accept complaints about any provincial public authority. And people are always free to make a complaint by phone, mail or with the online complaint form.
The office also has an Open Meetings best practices guide and a new local government complaints brochure. Download here (https://www.bcombudsperson.ca/resources/brochures) or contact the office for a printed copy. There is also an upcoming report on Bylaw Enforcement. Anyone can stay posted by signing up to e-news: https://www.bcombudsperson.ca/contact/e-news-signup
Office of the Ombudsperson
Second Floor, 947 Fort Street
Victoria, B.C. Canada
Ph: (250) 387.5855
Fx: (250) 387.0198